Responsibilities:
- Process customer claims efficiently and accurately.
- Handle incoming calls from customers, providing assistance and resolving inquiries.
- Respond to customer emails promptly and professionally.
- Maintain a high level of customer satisfaction through effective communication and problem-solving.
- Collaborate with team members to ensure consistent service delivery.
- Adhere to company policies and procedures while delivering exceptional customer service
Qualifications
- Bachelor’s Degree preferred
- Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook)
- 3-5 years of customer service or inside/outside sales experience
Our team is currently looking for a Customer Service Representative to work in a call center environment
Responsibilities:
- Process customer claims efficiently and accurately.
- Handle incoming calls from customers, providing assistance and resolving inquiries.
- Respond to customer emails promptly and professionally.
- Maintain a high level of customer satisfaction through effective communication and problem-solving.
- Collaborate with team members to ensure consistent service delivery.
- Adhere to company policies and procedures while delivering exceptional customer service
Qualifications
- Bachelor’s Degree preferred
- Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook)
- 3-5 years of customer service or inside/outside sales experience
