The Company
Join a leading innovator dedicated to providing exceptional user experiences in the home services industry. This company is at the forefront of transforming how homeowners manage and maintain their properties through cutting-edge technology and a commitment to quality. Their team is driven by an Agile design process, fostering innovation, and delivering outstanding user-centered designs.
Position Overview
The company is seeking a professional to lead and execute the design, development, and evaluation of complex training curricula, materials, and programs to meet strategic organizational initiatives. This role involves managing relationships with business partners and clients and potentially mentoring peers. The individual will monitor emerging training and development trends and standards for adoption, develop assessments and evaluations, and analyze results to determine the return on investment of programs.
What You Will Be Doing
- Leading and executing the design and development of complex training curricula, materials, and programs, including instructor-led, virtual, online, and blended formats, to meet strategic organizational initiatives.
- Designing new and evaluating existing training curricula, applying proven instructional design principles.
- Establishing training standards and ensuring all material is consistent and aligned with learning and development guidelines.
- Managing relationships with business partners and consulting with clients to perform training needs analysis and determine business and/or performance needs.
- Managing multiple projects at a time, requiring strong project planning and stakeholder management.
- Serving as a mentor for peers.
- Preparing training plans to recommend, design, develop, implement, and evaluate learning solutions.
- Recommending methods for delivery such as instructor-led, e-learning, or other media, considering the audience, business needs, and requirements.
- Monitoring emerging technologies, training, and development trends and standards, and making recommendations for adoption.
- Developing learning assessments and training evaluations, analyzing results, making recommendations, and working with business to determine the return on investment (ROI).
Basic Qualifications
- Bachelor’s degree in a relevant field (T&D, HRD, Org. Psych, English) or equivalent experience.
- 4-6 years of instructional design and development experience.
- Expertise with e-learning tools (Storyline, Captivate, Camtasia).
- Experience working with Adobe Creative Suite tools.
- Experience designing instructor-led training – virtual or in-class.
- Knowledge of training and development practices and methods, including needs assessment and instructional design for instructor-led, virtual, and online training.
- Knowledge of training theories and principles, including adult learning theory and established industry models of evaluation.
- Ability to mentor others.
- Excellent writing skills.
- Strong project management skills, with the ability to organize, manage, and lead multiple projects.
- Knowledge and ability to recommend and measure learning solutions.
- Professional written and verbal communication skills, including influencing and persuading others.
- Attention to detail and analytical skills.
- Skill in Microsoft Office and Zoom software applications.
- Knowledge of general business principles and practices.
Preferred Qualifications
- Master’s degree.
Physical Demands and Working Conditions
The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbent must be prepared to:
- Move up to 10 pounds occasionally by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
- Sit for long periods while using office equipment such as computers and phones.
- Perform fingering and repetitive motions, such as movement of wrists, hands, and fingers while picking, pinching, and typing during the normal working environment.
- Express or exchange ideas with others through spoken words quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment.
Incumbent is required to have:
- Close visual acuity to perform detail-oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm’s reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screens, and expansive reading.
Incumbent will be subject to:
- Inside working conditions: The change of building environment such as with or without air conditioning and heating.
- If working remotely, the incumbent must be suitably equipped with the right infrastructure for success, including high-speed internet, cell phone, and working space.
Equal Opportunity Employer:
#LI-EB1 Associate Staffing is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. We are committed to creating a diverse and inclusive work environment and welcome applicants from all backgrounds to apply for open positions with our company.
